+60 18 174 9992
Mon–Fri 09:00–18:00 (Fri: 12:15–14:45 break)

Terms of Use

Terms of Use for Singing Lessons Services

Welcome to our singing lessons website. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Service Description

We provide professional singing lessons and vocal training services to students in Malaysia and surrounding regions. Our services include individual and group vocal instruction, performance coaching, and music theory education related to singing. All lessons are conducted by qualified instructors with professional experience in vocal performance and education.

1.1 Lesson Formats

2. User Responsibilities

As a user of our services, you agree to:

3. Lesson Scheduling and Cancellation

Students are responsible for managing their lesson schedules. We require at least 24 hours notice for lesson cancellations or rescheduling. Cancellations made with less than 24 hours notice may result in forfeiture of the lesson fee. Our instructors reserve the right to cancel lessons due to illness or emergency circumstances with appropriate notice.

3.1 Payment Terms

Payment for lessons is due according to the package agreement selected. We accept various payment methods as outlined during the registration process. All fees are non-refundable except where required by law or as specified in our refund policy.

4. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and videos, is the property of our singing lessons organization or our content providers. You may not reproduce, distribute, or transmit any content without our prior written permission.

5. Limitation of Liability

Our singing lessons services are provided on an "as-is" basis. We do not guarantee specific results or outcomes from vocal training. Progress in singing depends on individual effort, practice, and dedication. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

6. Instructor-Student Relationship

The relationship between students and instructors is professional and educational in nature. All interactions should maintain appropriate professional boundaries. Any concerns about instructor conduct should be reported to our management immediately.

6.1 Student Conduct

Students are expected to treat instructors with respect and professionalism. Disruptive, abusive, or threatening behavior will result in immediate termination of services without refund.

7. Health and Safety

While singing lessons are generally safe activities, students participate at their own risk. We recommend consulting with a healthcare provider if you have any vocal health concerns. Our instructors provide guidance on proper vocal technique to prevent injury, but are not medical professionals.

8. Website Use

You agree not to:

9. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services indicates acceptance of the updated terms.

10. Governing Law

These Terms of Use are governed by the laws of Malaysia. Any disputes arising from these terms or our services will be subject to the jurisdiction of Malaysian courts.

11. Contact Information

For questions regarding these Terms of Use or our services, please contact us through our website contact form or email address. We are committed to addressing your concerns promptly and professionally.